Privacy Policy
1. Introduction
At Softmills Technology International Inc. (“Softmills”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.softmills.com ) or use our services.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Company name
- Phone number (if provided)
- Any information you submit through contact forms
b. Technical Information
- IP address
- Browser type and device information
- Pages visited and time spent on our website
- Cookies and tracking technologies
c. Business Information
If you engage with us as a client, we may collect information related to your business, product, or project requirements.
d. AI & Data Usage
We do not use client data to train AI models without explicit consent. Any data shared with Softmills during engagements remains confidential and is used solely for delivering agreed services.
3. How We Use Your Information
We use your information to:
- Respond to inquiries and provide services
- Communicate with you about projects or opportunities
- Improve our website, services, and user experience
- Send updates, insights, or marketing communications (you can opt out anytime)
- Ensure security and prevent fraud
4. Sharing of Information
We do not sell your personal data.
We may share your information with:
- Service providers (hosting, analytics, CRM tools)
- Legal or regulatory authorities if required
- Partners only when necessary to deliver agreed services
All third parties are required to maintain confidentiality.
5. Cookies and Tracking
We use cookies and similar technologies to:
- Improve website functionality
- Analyze traffic and usage patterns
- Enhance user experience
You can control cookies through your browser settings.
6. Data Security
We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
As highlighted in our internal practices, Softmills treats client and company data as confidential and proprietary .
7. Data Retention
We retain your information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes
8. Your Rights
Depending on your location (including Canada), you may have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent
- Object to processing
To exercise these rights, contact us at:
contact@softmills.com
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
10. International Data Transfers
Your information may be processed in countries where we or our partners operate. We ensure appropriate safeguards are in place.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Softmills Technology International Inc.
Email: contact@softmills.com
Website: www.softmills.com